Customer Service Manager

About the role

Families come in all shapes and sizes, that includes the Wendy’s family - the people you will work with as a Shift Manager. We get you. We got you. Here’s what you can expect as a Shift Manager on our team: Career Growth – Wanna move up? We have opportunities to grow within and beyond our restaurants. Paid Training – We’re invested in you, and excited to teach you what you need to know to lead the Wendy’s Way.

Responsibilities

• You enjoy problem solving, customer service and decision making
• You want to be a leader and you’re committed to teaching and growing your team
• A commitment to promoting proper procedures and a culture of food safety
• Flexible work availability

Requirements

• You must be willing and able to stand and move for most - if not all - of your shift
• Use restaurant equipment such as a headset, register or grill
• Follow brand standards and guidelines to prepare great food, serve our customers and maintain a clean restaurant that you’re proud to work in
• Secure reliable transportation to travel to your home store and other locations (restaurants, area office, etc.) occasionally for training and other tasks

Benefits

• Healthcare benefits for full-time shift managers
• Paid time off
• 401(k) with employer match
• Employee assistance program available for all employees

Pay

Pay Range: $16.80 - $21.27 per hour