Customer Service Manager

Why Choose Us?

Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

About the Role

We are looking for a friendly, organized, and solutions-focused Customer Service Manager to lead our front-end team and ensure every customer leaves with a great experience. In this role, you’ll oversee the daily operations of the customer service and checkout areas, support and coach team members, and handle escalated customer concerns with professionalism and care.

Responsibilities

• Oversight of daily operations in customer service and checkout areas
• Support and coach team members
• Handle escalated customer concerns professionally and with care
• Schedule shifts and maintain a clean and welcoming environment
• Ensure smooth, efficient service at all times
• Mentor staff on best practices

Requirements

• Experience in retail leadership
• Strong communication skills
• A passion for creating positive customer experiences

Qualifications

• Pride in the work done, regardless of size
• Belief that food is central to all our lives
• Energy from helping customers and fellow associates
• Desire to smile and make others smile
• Eagerness to learn and grow
• Belief in the importance of being part of the community

Benefits

• Competitive wages paid weekly
• Access to up to 50% of earned wages via StreamAssociate
• Discounts on health and financial well-being benefits
• Vacation, holidays, and sick pay
• Inclusive work environment with talented colleagues
• Training, career growth, and development opportunities

Pay

Competitive wages paid weekly

Schedule

Shifts may vary based on business needs

Application Instructions

To apply, please visit myACI Benefits