Customer Service Manager

Position Overview: This role leads daily operations in a retail store department, ensuring staffing, training, and adherence to company standards to meet key performance goals. Responsibilities: Manage inventory, validate received products, oversee stocking and product quality, and maintain store cleanliness and safety compliance. Develop and execute work schedules, control labor and payroll expenses, and ensure food safety and safety guidelines are followed. Communicate and implement company plans, participate in meetings, and foster a team environment aligned with core values. Develop department goals, monitor performance, and handle staffing, training, and performance management of associates. Additional duties as assigned. Qualifications & Skills: High school diploma or equivalent required; retail and supervisory experience preferred. Strong communication, organization, leadership, strategic planning, and retail management system knowledge are essential. Proficiency in Word, Excel, PowerPoint; bilingual skills in Spanish are a plus. Must meet physical demands, including lifting, standing, and working in varied environments. Physical Requirements: Ability to lift up to 30 pounds regularly and 50 pounds occasionally, stand and walk for extended periods, and work in a retail environment with varied temperatures and noise levels.