Customer Service Lead - Part-Time

About the role

Join Our Burlington team as a Customer Service Lead!

Key Responsibilities

• Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.
• Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
• Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
• Cook/serve food and beverages, coordinate meal and break periods, and monitor schedule adherence.

Requirements

• Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required.
• Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.

Benefits

• Competitive wage
• Flexible hours
• Associate discount
• Burlington’s benefits package which includes medical coverage and a 401(k) plan
• Paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law

Pay

$16.50 per hour - $16.50 per hour

Schedule

Flexible schedule including early mornings, nights, weekends and holidays as required.