Customer Service International Representative/Logistics Coordinator - JBG

Key Responsibilities

• Manages, prepares and processes international orders
• Counsels customers on product selection and pricing
• Maintains product quality to meet customer and export standards
• Coordinates with Company Distribution Centers on the building/shipping of customer orders
• Requests quotes from carriers/airlines/trucking firms/co-loaders/agents, etc., for handling customer orders
• Coordinates with shipping forwarders on loading/shipping of international orders
• Coordinates with shipping forwarders to obtain/update order tracking information on behalf of customer
• Prepares invoice for international orders
• Maintains solid customer relationships by handling questions/concerns/requests with speed and professionalism
• Manages all orders from beginning to end: perform research and analysis, building of order, verification of documents, order invoicing, produce progress reports and liaise with external parties such as manufacturers, governmental agencies, freight forwarders and distributors to ensure product is shipped to customer in a timely manner adhering to customer and export standards
• Receives purchase orders, vendor invoices
• Performs additional duties as assigned by management

Qualifications

• Ability to effectively communicate verbally and in writing with associates and/or customers
• Ability to operate spreadsheet software applications
• Minimum 3 years of experience
• Ability to operate word processing applications
• Ability to work specified shift
• Ability to follow work procedures and safety rules

About Us

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Our Values

• We put people first.
• We are customer driven.
• We value different perspectives.
• We raise the bar.
• We act as owners.
• We are one team.
• We build belonging.
• We are committed to a healthy future.

Benefits

• Competitive Wages
• StreamBonus Eligible, where applicable
• Flexible work schedules
• Associate discounts
• Leaders invested in your training, career growth & development
• Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
• Vacation / Paid Time Off

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer. This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.