Customer Service Installation Technician

What You Will Enjoy Doing

• Proactively plan your daily work, stay organized, and manage priorities independently.
• Communicate effectively with the installation team to coordinate resources, address schedule changes, and ensure projects remain on track.
• Apply core technical skills in pipefitting, brazing or welding, and reading prints and schematics to support installation and service activities.
• Utilize your knowledge of cryogenic and/or refrigeration systems, basic AC/DC circuitry, materials of construction, and overall system layouts to perform assigned work safely and efficiently.
• Work with key system components, including regulators, valves, solenoids, pressure relief devices, and other related equipment.
• Participate in hands-on and formal training programs designed to expand your technical expertise and installation capabilities.
• Attend training sessions at Linde’s National Training Center in East Chicago, IN, where week-long courses develop proficiency in Bulk Atmospheric Gas (BAG) systems, hydrogen systems, CO2 systems, high-pressure pumping systems, electrical AC/DC, and 600 Volt Level 1 and 2 applications.
• Safely construct and install liquid and gaseous cryogenic supply systems while collaborating with project managers, sales teams, customers, contractors, engineers, and inspectors to ensure successful customer-site installations.
• Build specialized skills in pipe joining, technical cleaning, and NITC/medical installation certification through structured classroom and on-the-job training.

What Makes You Great

• A High School Diploma/GED and HVAC training and/or experience to support the installation, maintenance, and troubleshooting of industrial equipment and systems.
• Proficiency with Microsoft Office applications, including Excel, as well as smartphones, tablets, and handheld data-entry devices used for field and operational work.
• A valid driver’s license and a safe driving record, reflecting a strong commitment to safety while operating company service vehicles.
• Professionalism, maturity, dependability, honesty, and strong communication skills in both verbal and written interactions with customers, coworkers, and stakeholders.
• Interpretation of process controls, schematics, and system documentation to support safe and efficient operations.
• Use of computer systems, Microsoft applications, maintenance records, compliance documentation, quality control equipment, and analyzers while effectively managing priorities and maintaining accurate records.
• Travel up to 75% throughout a 15-state Northeast territory, including overnight travel as needed, while reporting to Linde's Great Lakes Service Center in Youngstown, OH and residing within the greater Youngstown area.
• Strong organization, time management, self-directed learning, planning, and project management abilities while maintaining compliance with safety procedures and company standards.

Why You Will Love Working With Us

• Linde is a leading global industrial gases and engineering company with 2025 sales of $34 billion.
• We live our mission of making our world more productive every day by providing high-quality solutions, technologies, and services which are making our customers more successful and helping to sustain, decarbonize, and protect our planet.
• We serve a variety of end markets such as chemicals & energy, food & beverage, electronics, healthcare, manufacturing, metals and mining.
• We deliver state-of-the-art gas processing solutions to support customer growth, efficiency improvements, and emissions reductions.

What We Offer You!

• Competitive compensation and an outstanding benefits package.
• Access to health, dental, disability, and life insurance, paid holidays and vacation, 401(k) matching, pension benefits, an employee discount program, and opportunities for educational and professional growth.
• Additional compensation may vary depending on the position and organizational level.

Pay

Pay commensurate with experience. Open to salary range $48,263 - $70,785