Customer Service Inbound I

About the role

We are hiring a Customer Service Inbound I for one of our clients in Trenton, NJ.

General Duties & Qualifications

• Knowledge of basic office equipment including a personal computer, electronic key system (EKS), telephone and headset.
• Ability to communicate and record information accurately.
• Ability to question others to determine specific needs.
• Ability to deal with people patiently.
• Ability to proofread and correct errors.
• Receive and place telephone calls.
• Fill out and verify information on forms or records.
• Proofread to verify that forms are completed properly.
• Receive customer inquiries about a product or service.
• Provide information to callers regarding a product or service.
• Record and confirm customer orders, complaints or service information.
• Direct calls for further problem resolution.

Skills Required

• Skill in inputting and accessing information on paper/PC
• Skill in using database, data entry or single windows software.

About Us

We are specialized in recruiting and deliver the best professional talent of industry and we are committed to deliver best experience for our clients and job seekers. With over two decades of experience in the recruitment industry, we proudly help you to find the next job that matches your professional skills. Our team understands your needs or requirement before starting the recruitment, that enables to find the high quality of talent with high success rate of talent delivery, keeps us continue to be the best in the industry.

Job Type

Contract

Pay

$16.55 per hour

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Additional Information

Preference will be given to applicants with good Clerical and Administrative, communicative, and organizational skills.

Ability To Commute/relocate

Trenton, NJ: Reliably commute or planning to relocate before starting work (Preferred)

Work Location

One location