Customer Service Hospitality – Reservations

About Our Client

This organization operates in the hospitality service sector, providing clients with hotel reservation assistance. It addresses the challenge of simplifying the hotel booking process by offering expert support and detailed information to customers seeking accommodation.

About the Opportunity

The Customer Service Hospitality – Reservations role involves assisting clients with hotel bookings and managing reservations. This position ensures a smooth and reliable booking experience by delivering accurate information and maintaining clear communication, supporting overall customer satisfaction.

Responsibilities

• Assist clients in selecting and booking hotels
• Provide accurate details on amenities, pricing, and availability
• Manage and update reservation information
• Communicate professionally and promptly via phone, email, or messaging

Requirements

• Strong communication and customer service skills
• Professional, detail-oriented, and self-motivated
• Basic computer skills and reliable internet connection
• Hospitality or customer service experience is a plus

Pay

$40,000 - $70,000 a year

Benefits

• Flexible remote schedule
• Full training and booking system access
• Supportive team environment
• Income-earning possibilities based on performance
• Travel discounts and perks