Customer Service Gaming Associate

About the role

Level Up Your Summer If you thrive in fast-paced environments and welcome a challenge, Knighted is the place for you. As a Gaming Associate, you'll be at the heart of the action, putting your math skills and attention to detail to work.

Responsibilities

• Close collaboration with casino personnel and dealers
• Handling casino chips
• Verifying game fairness and accuracy
• Promptly reporting any suspicious activity
• Nurturing a positive and professional environment for both guests and colleagues

Requirements

• Must be 21 years of age or older
• Authorization to work in the U.S.
• Proficient in mental math (addition, subtraction, multiplication, and division)
• Open availability for the casino's 24/7 hours of operation
• Ability to pass a lifetime background check, credit check, and drug screen for state licensure

Qualifications

• Able to sit or stand at a gaming table for 3–4 hours at a time
• Able to use hands and fingers in a dexterous manner (rotating wrists, grabbing, pulling, pushing, pinching, tapping)
• Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location)
• Able to see, speak, and hear clearly during gameplay
• Necessary vision capabilities: close, distance, color, peripheral, and depth perception
• Comfortable with direct communication and giving corrections when needed
• Able to stay focused and manage stress effectively in fast-paced, high-pressure environments

Skills

• Mental Math

Benefits

• Comprehensive Paid Training
• Pay Raises
• Roadmap to Leadership Roles
• Robust Benefits
• Community Engagement
• Low Physical Demand
• Career Advancement

Pay

Bay Area pay range $23 - $25 USD

Schedule

• Full-time only
• 4 days per week, 10 hours per shift (3 days off each week)
• Friday, Saturday, and Sunday availability is required
• Shifts: Be prepared to work late-night and overnight hours
• Training Schedule: Mon–Fri, 12pm–8pm