Customer Service / Front Desk SR

About TruFit Athletic Clubs

At TruFit Athletic Clubs, we’re a mission-driven team committed to helping people become the best version of themselves. With over 40 locations and growing, we provide high-value, low-cost fitness experiences backed by a culture of excellence and personal accountability. We believe in living our values every day:

• Integrity – We do what’s right, not what’s easy.
• Service – We put our teammates and members first in every interaction.
• Courage – We lead with strength, even in uncertainty.
• Responsibility – We take ownership of our roles, results, and relationships.
• Passion – We bring energy, purpose, and positivity to every space we enter.

From our friendly front desk team to our certified trainers and operations leaders, everyone at TruFit contributes to delivering exceptional service and building lasting member relationships. Whether you're just starting your career or looking to grow into leadership, we offer clear development paths, full-time and part-time opportunities, and a team environment that supports your goals.

Responsibilities

• Welcome and check in members with a positive and professional demeanor.
• Answer questions about memberships, amenities, and services.
• Maintain a clean and organized front desk area.

Requirements

• High School Diploma or GED required.
• Schedule flexibility to include evenings and weekends.
• Previous front desk experience.
• Proficient in Microsoft Office.
• Friendly and outgoing personality with strong communication skills.
• Basic computer and customer service experience preferred.
• Ability to multitask in a fast-paced environment.

Benefits

• Competitive benefits including health coverage for full-time and part-time employees.
• Employee Assistance Program (EAP).
• 401k retirement plan.
• Holiday Pay and Paid Time Off (PTO).
• Complimentary TruFit Athletic Clubs membership.
• Discounted personal training sessions at $15 per session.