Customer Service Delivery Advocate

About the role

We are seeking Customer Advocates with at least 2 years of customer-facing experience to deliver vehicles directly to customers, load/unload cars onto haulers, and ensure vehicle safety and proper documentation. The role involves physical tasks, driving, inspecting equipment, and maintaining a clean driving record. Training is provided for specific licensing requirements such as Notary or state-specific licenses.

Responsibilities

• Deliver vehicles to customers’ homes
• Load/unload vehicles and inspect car haulers
• Complete customer paperwork and notes in tracking systems
• Adhere to safety standards and driving policies

Requirements

• Physical ability to lift 50lbs and perform demanding tasks
• Excellent visual acuity and manual dexterity
• Ability to stand, walk, and work outdoors in various weather conditions
• Proficiency in English; valid driver’s license
• At least 21 years old
• Must obtain required licenses (e.g., Notary, Chauffeur’s, Vehicle Verifier) within specified periods

Benefits

• Competitive hourly pay with performance-based increases
• 100% company-paid healthcare
• Generous paid time off
• Tuition reimbursement
• Stock options
• Opportunities for professional growth

Schedule

The role requires availability across multiple shifts and working 7 days a week with rotating days off.