Customer Service Coordinator
Total Water Treatment Systems Inc. · New Berlin, WI · 1 mo ago
OTHRFull-time
About the role
As a Customer Service Coordinator, you will work with customers, technicians, managers, purchasing, and the customer service team to coordinate all aspects of service and installation. This includes coordinating schedules, dispatching technicians, arranging for equipment, handling contract renewals, billing, and processing paperwork.
Schedule
Monday–Friday, 7:30 AM–4:00 PM.
Benefits
- Paid holidays
- Paid time off
- Employee Stock Ownership Plan (fully paid)
- After 60 days, eligible for 401(k) plan
- After 60 days, eligible for health, dental, and vision insurance
- Fully paid short- and long-term disability insurance and life insurance
Requirements
- Experience as a scheduler, coordinator, or in customer service center/account management
- Proficiency with Microsoft Excel and Word
- Understanding and prior experience using a database
- Good typing skills
- Accounting and billing experience (helpful)
- Excellent written and oral communication skills
- Excellent organizational skills
- Ability to multitask and work in a fast-paced environment