Customer Service Coordinator

About the role

The Customer Service Coordinator is responsible for providing exceptional customer service to clients. This includes handling inquiries, resolving issues, and ensuring customer satisfaction.

Responsibilities

• Handle client inquiries via phone, email, and in-person
• Resolve customer issues efficiently and professionally
• Follow up with clients to ensure their needs are met
• Update customer records and maintain accurate information
• Participate in training sessions to enhance customer service skills

Requirements

• Bachelor’s degree in Business Administration, Communications, or related field
• At least 2 years of customer service experience
• Strong communication and problem-solving skills
• Ability to work independently and manage multiple tasks simultaneously
• Proficiency in Microsoft Office Suite

Qualifications

• Excellent verbal and written communication skills
• Ability to handle stressful situations calmly and effectively
• Knowledge of CRM systems (optional but beneficial)

Skills

• Customer service skills
• Problem-solving abilities
• Communication skills
• Microsoft Office proficiency

Benefits

• Flexible schedule options
• Competitive salary package
• Professional development opportunities
• Health insurance benefits

Pay

• $30-$35 per hour

Schedule

• Variable hours to accommodate client needs

Contact Information

To apply, please fill out the form below. For more information about the position, please contact [Contact Information].