Customer Service Coordinator

Scope of the Position

Perform tasks and functions related to normal daily operation of Corporate Purchasing department and daily operation of Corporate Business Center.

Responsibilities

• Document and maintain policies and procedures for Purchasing functions.
• Process requests to add and modify vendors for Flex-N-Gate facilities through Program Lifecycle Management (PLM) system.
• Document and maintain policies and procedures for vendors in compliance with TISAX regulations.
• Review and validate vendor information as needed, making corrections and adjustments as necessary.
• Obtain and maintain vendor documents as per established procedures.
• Process EFT setup-related data relative to vendor maintenance.
• Maintain corporate data and provide necessary assistance/troubleshooting for users in Purchasing related systems.
• Develop, improve, and maintain global standards for vendor management and purchasing processes with input from Flex-N-Gate manufacturing facility personnel and Corporate Purchasing Group.
• Perform department-related duties as required to ensure efficient operation.

Qualifications

• Degree / Diploma in Manufacturing or related field.
• 2 to 10 years of experience in purchasing activities in a manufacturing or similar fast-paced environment.
• Ability to work well in a team with task-focused orientation and strong sense of delivery of work/project.
• Supervisory experience would be an asset.
• Strong organizational and time-management skills with solid interpersonal and communication skills (both verbal and written).
• Proficiency with database applications and administration systems, specifically Microsoft Office.
• Knowledge of automotive industry is a plus.
• Knowledge of AS400 or similar ERP computer system.
• Proven attention to detail; detail-oriented and punctual with deadlines.
• Ability to perform high quality work in short time frames.
• Knowledge and demonstrated skills in computer operation and basic purchasing understanding.