Customer Service Coordinator

About the role

Beat The Bomb is seeking an enthusiastic and energetic individual to join our team as a Game Operator. This position involves managing the operation of our immersive video game experience, ensuring smooth gameplay and customer satisfaction.

Responsibilities

• Manage the operation of the immersive video game experience, including troubleshooting technical issues and ensuring a safe environment for all participants.
• Engage with customers, providing guidance and support during their experience.
• Ensure all safety protocols are followed and maintained.
• Collaborate with other team members to enhance the overall customer experience.

Requirements

• Highly motivated and able to work independently and as part of a team.
• Excellent communication skills, both verbal and written.
• Ability to handle stress and remain calm under pressure.
• Experience with customer service or a similar role is preferred but not required.

Qualifications

• High School Diploma or equivalent.
• Previous experience in a fast-paced, customer-facing environment is beneficial.

Skills

• Customer service skills.
• Problem-solving abilities.
• Teamwork and collaboration.

Benefits

• Competitive salary based on experience.
• Health insurance options.
• Flexible schedule to accommodate your needs.

Pay

$20 - $25 per hour, depending on experience.

Schedule

Shifts vary from 4 hours to 8 hours per day, Monday through Friday, with some weekend availability.