Customer Service / Call Center Representative

About the role

We’re looking for a Customer Service / Call Center Representative to be the vital link between our service department and our valued customers!

Responsibilities

- Answer high volume of incoming service calls promptly and professionally - Schedule service appointments efficiently based on customer needs - Outbound Service appointment confirmations, reminders and campaign calls - Provide accurate information about services, pricing, wait times, and warranties - Assist customers with inquiries and ensure seamless service experience - Always maintain a friendly and professional demeanor

What We Offer

- Comprehensive Benefits Plan including 401k - Employee discounts on vehicle purchases, parts and service repairs - A dynamic and supportive team and training environment - Opportunities for career growth within the company