Customer Service & Business Office Associate
Schedule
Monday‑Friday from 8 am – 5 pm. This position may require evenings and weekends as needed.
Benefits
- Medical, dental, and vision offerings (for benefit‑eligible associates)
- Company‑paid life insurance coverage of $30,000
- Voluntary benefits including hospital indemnity, accident insurance, critical illness, legal/identity theft, and disability insurance (for benefit‑eligible associates)
- 401(k) program with discretionary company match
- Competitive paid time off (for full‑time associates)
- Holiday pay
- Discretionary scholarship program
- Annual performance evaluations and raises
Job Highlights
Legend Senior Living is seeking an organized, detail‑oriented, and self‑motivated individual to join the team as a Customer Service & Business Office Associate. This role provides a wide variety of administrative support to residents and associates.
Responsibilities
- Greeting and assisting visitors at the front desk and routing incoming phone calls
- Recruiting duties: scheduling interviews, running background checks, and associate onboarding
- Managing the payroll system: entering new associates, correcting punches, documenting absences
- Accounting tasks: entering transactions into an expense tracking report, submitting invoices/checks, collecting and depositing rent payments
- Training support: printing training forms, submitting and documenting completed trainings, running reports of overdue trainings
- Submitting various forms such as associate changes, meeting minutes, injury reports, garnishments, and employment verifications
Bonus Opportunities
- Employee referrals
- Employee of the month/year recognition
- Resident tour (move‑in) assistance
Requirements
- Experience in office‑related administrative tasks
- Ability to multi‑task while maintaining accuracy
- Strong organizational skills
- Working knowledge of Microsoft Office and Outlook
- Comfortable working in a fast‑paced environment
- Ability to maintain confidentiality with sensitive information
Work Environment
Our focus is to maximize the potential of every life we touch by creating an elegant community where residents enjoy the highest standards of service, environment, and care, including holistic wellness, Gold Leaf dining, and vibrant life‑enrichment activities.
Associate support includes a work‑friend trainer, employee assistance program, crisis‑care assistance, paid‑time‑off donations, continuing‑education opportunities, appreciation/sympathy gifts, and family‑member discounts.
Growth opportunities: competitive pay, hundreds of associates promoted each year, and annual performance evaluations with raises.