Customer Service Attendant Supervisor

About the company

Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. We provide comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service, and total value.

Responsibilities

• Assists in the training and development of team members.
• Interviews applicants for Customer Service Attendant positions to maintain necessary staffing levels.
• Reviews inventory and waste levels of accounts and makes recommendations.
• Prepares Inventory Report Card evaluations, reviews these with team members, and takes necessary disciplinary action on a monthly basis.
• Completes monthly inventory action plans for team members.
• Generates reports for management to ensure profitability at accounts.
• Verifies and signs off on timecards.
• Visits accounts and meets with account representatives.
• Leads and assists on projects assigned by the Operations Manager or Branch Manager.
• Lifts, carries, or otherwise moves objects weighing up to 40 pounds while training and assisting at accounts.
• Walks, bends, crouches, and climbs stairs.
• Operates and maintains company-owned vehicle in a safe manner for traveling to branches and accounts.
• Inspects accounts weekly to ensure machines are clean, filling, and operating correctly.
• Recruits, trains, and retains team members.
• Develops succession plans.
• Operates accounts within labor guidelines.
• Maintains team member inventory percentages, direct labor costs, waste percentages, inventory levels, and consumption.
• Attends weekly staff meetings.
• Addresses customer inquiries/complaints within 24 hours.
• Follows all safety requirements at accounts, which may include personal protection equipment such as hard hats, safety glasses, ear protection, etc.
• Performs other duties as specified by management.

Benefits

• A family culture and atmosphere
• Competitive compensation
• Health, dental, vision, and life insurance for full-time team members
• 401(k) with generous company match
• Paid vacations and holidays
• Immense training and growth opportunities

We conduct pre-employment drug testing.