Customer Service Attendant

What we're looking for

• Direct patrons where to park.
• Complete the daily shift paperwork by recording the number of transactions by parking rate, number of vehicles in and out of the facility, number of contract parkers, vehicles left in the facility, number of validated tickets and exception tickets.
• Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit.
• May be asked by local management to complete small cleaning or maintenance tasks according to the company’s maintenance checklists.
• Other special projects as assigned by location management.

What's in it for you

• Promotion opportunities within the company.
• Free Parking.
• Flexible scheduling.
• Paid Holidays and Wellness.
• Confidential Employee Assistance Program (EAP).
• Paid Vacation and an extra day-off on your birthday.
• Benefits Package including medical, HSA, FSA, dental, vision, and 6 supplemental insurances.
• Commuter benefits, pet insurance, and 401k.
• Seven (7) paid holidays including New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and Birthday (Floating Holiday).
• Free parking while working at your assigned Propark location(s).

Must Haves

• You are at least 18 years old.
• A high school degree is preferred but not required.
• Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
• Ability to work in a fast-paced environment.
• Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.
• Ability to provide customer resolution in a professional and friendly manner.

Good To Haves

• Valet parking experience of one year or more.
• Customer service experience of one year or more.