customer service

About the role

About Your Future With Distribution International Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At Distribution International, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career. QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information.

Responsibilities

• Serve as the key customer contact for our branch, providing order support and product information for our customers.
• Maintain a positive rapport with customers, providing world class service.
• Exemplary customer service skills, analytics and problem‑solving skills.
• Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
• Any other duty, task, or responsibilities as assigned.

Requirements

• Travel Requirements: Type of Travel Required: Local; Amount of Travel Required:
• Physical Requirements: Prolonged standing and repetitive motions, including bending, stooping, pushing, and pulling; good hand‑eye coordination, hand dexterity, and physical strength; lifting up to 50 pounds.

Qualifications

• Minimum of 18 years of age.
• If operating a vehicle for company purposes, a valid driver's license is required.
• 1‑2 years of experience in a customer service role.
• Ability to perform basic math calculations.
• Personable, enthusiastic and engaging personality.
• Excellent communication skills, both verbal and written.

Skills

• Ability to maintain a positive rapport with customers, providing world class service.
• Exemplary customer service skills, analytics and problem‑solving skills.
• Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.

Benefits

• Competitive Compensation
• Medical, Dental and Vision
• Strive Wellness Program