Customer Service Associate - Temporary

Key Traits

• Communicator
• Trustworthy
• Efficient
• Helpful
• Responsible
• Multitasker

Responsibilities

• Serves as a point of contact for customers, providing courteous, friendly, fast, and efficient service.
• Registers sales on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Engages customers by greeting them and offering assistance with products and services, resolving customer issues and answering questions to ensure a positive customer experience.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Assists with separation of food items, product placement, and stock rotation.
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, and suggestive sell of promotional photo products.
• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
• Completes special assignments and other tasks as assigned.
• Attends training and completes PPLs requested by Manager or assigned by corporate.

Requirements

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Qualifications

• Basic Qualifications:
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Preferred Qualifications:
• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

Benefits

• Health, dental and vision
• Paid time off benefits
• Employee discount
• Retail Savings Plan (401(k))
• Flexible hours
• Training programs

Pay

$18.47 - $20 / Hourly

Schedule

Full-time or part-time, Weekends, Days, Nights

Location

305 N BREED ST, LOS ANGELES, CA, 90033-01801-12529-S