Customer Service Associate - Temporary

About the role

Walgreens is a great place to be. The work you do makes a difference in your entire community, helping customers with all the essentials they need. Your career gets a boost with new opportunities to learn and grow every day – from our store aisles and the registers to merchandising and display work.

Responsibilities

• Serves as a point of contact for customers, providing courteous, friendly, fast, and efficient service.
• Registers sales on assigned cash register, processes voids, returns, rain checks, refunds, and exchanges as needed.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Maintains counters and shelves clean and well merchandised, takes inventory, and maintains records.
• Assists with separation of food items, product placement, and stock rotation.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Completes resets and revisions as directed.
• Assists with web pick-up responsibilities, monitors orders in Picture Care Plus, fills orders, and delivers orders to customers.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, and suggestive sell of promotional photo products.
• Completes special assignments and other tasks as assigned.

Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

Benefits

• Health, dental and vision
• Paid time off benefits
• Employee discount
• Retail Savings Plan (401(k))
• Flexible hours
• Training programs