Customer Service Associate - Temporary

Key Traits

• Communicator
• Trustworthy
• Efficient
• Helpful
• Responsible
• Multitasker

Responsibilities

• Serves as a point of contact for customers, providing courteous, fair, friendly, and efficient checkout service.
• Engages customers by greeting them and offering assistance with products and services.
• Models and shares customer service best practices with all team members.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.
• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, and suggestive sell of promotional photo products.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.
• Attends training and completes PPLs requested by Manager or assigned by corporate.

Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

Benefits

• Health, dental and vision
• Paid time off benefits
• Employee discount
• Retail Savings Plan (401(k))
• Flexible hours
• Training programs