Customer Service Associate - Temporary

Key Traits

• Communicator
• Trustworthy
• Efficient
• Helpful
• Responsible
• Multitasker

Responsibilities

• Serves as a point of contact for customers and patients, greeting them and offering assistance with products and services.
• Registers sales on assigned cash register, providing customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers by resolving issues and answering questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members, including interpersonal habits and Walgreens service traits.
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customers and suggests trade-ups and companion items.
• Registers customer purchases, collects cash and distributes change, processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.
• Assists with separation of food items, product placement, and stock rotation.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print, and creative machine, and suggestive sell of promotional photo products.
• Assumes web pick-up responsibilities, monitors orders in Picture Care Plus, fills orders, and delivers orders to customers.
• Assists with exterior and interior maintenance by ensuring a clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.
• Attends training and completes PPLs requested by Manager or assigned by corporate.

Qualifications

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Benefits

• Health, dental, and vision insurance*
• Paid time off benefits
• Employee discount
• Retail Savings Plan (401(k))
• Flexible hours
• Training programs

*with a 30-hour work week

Salary Range: $15 - $17.5 / Hourly

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience, and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits.

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