Customer Service Associate - Temporary

About the role

Walgreens is a great place to be. The work you do makes a difference in your entire community, helping customers with all the essentials they need. Your career gets a boost with new opportunities to learn and grow every day.

Responsibilities

• Serves as a point of contact for customers, providing courteous, fair, friendly, and efficient checkout service.
• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.
• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.
• Attends training and completes PPLs requested by Manager or assigned by corporate.

Requirements

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Willingness to work flexible schedule, including evenings and weekend hours.

Qualifications

• Basic Qualifications: Six months of experience in a retail environment preferred, prior work experience with Walgreens preferred.

Skills

• Communicator
• Trustworthy
• Efficient
• Helpful
• Responsible
• Multi-tasker

Benefits

• Health, dental and vision insurance*
• Paid time off benefits
• Employee discount
• Retail Savings Plan (401(k))
• Flexible hours
• Training programs

*with a 30-hour work week

To review benefits, please click here.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To apply, please visit jobs.walgreens.com.