Customer Service Associate - Temporary
Walgreens · Casper, WY · 1 wk ago
Customer Service$15–$17.5/hrFull-time
About the role
Walgreens is a great place to be. The work you do makes a difference in your entire community, helping customers with all the essentials they need. Your career gets a boost with new opportunities to learn and grow every day – from our store aisles and the registers to merchandising and display work.
Responsibilities
- Serves as a point of contact for customers, providing courteous, friendly, fast, and efficient service.
- Registers sales on assigned cash register, provides customers with checkout service.
- Engages customers and patients by greeting them and offering assistance with products and services.
- Models and shares customer service best practices with all team members.
- Provides recommendations for items for sale and trade-ups.
- Processes voids, returns, rain checks, refunds, and exchanges as needed.
- Maintains counters and shelves clean and well merchandised, takes inventory, and maintains records.
- Implements Company asset protection procedures to identify and minimize profit loss.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.
- Assists with separation of food items and product placement as specified by policies/procedures.
- Has working knowledge of store systems and store equipment.
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Completes special assignments and other tasks as assigned.
- Attends training and completes PPLs requested by Manager or assigned by corporate.
Requirements
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Willingness to work flexible schedule, including evenings and weekend hours.
Qualifications
- Basic Qualifications: Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours.
- Preferred Qualifications: Prefer six months of experience in a retail environment. Prefer to have prior work experience with Walgreens.
Skills
- Communicator
- Trustworthy
- Efficient
- Helpful
- Responsible
- Multi-tasker
Benefits
- Health, dental and vision*
- Paid time off benefits
- Employee discount
- Retail Savings Plan (401(k))
- Flexible hours
- Training programs
*with a 30-hour work week
Pay
$15 - $17.5 / Hourly
Schedule
Full-time or part-time, Weekends, Days, Nights