Customer Service Associate - Part-Time - Paoli

Responsibilities

• Takes incoming phone calls and answers customer questions.
• Handles any walk‑in customers.
• Collects payments.
• Makes policy changes.
• Assists with claims paperwork that is requested by the claim’s representatives.
• Provides proof of insurance documents that are requested by clients.
• Any additional duties assigned by management.

Requirements

• High school diploma or GED equivalent.
• 1 year of customer service experience.
• Property & Casualty insurance license required or must be able to obtain this license within 2 years.
• Proficient in Microsoft Suite.
• Strong communication skills.
• Strong time management and problem‑solving skills.
• Strong attention to detail and accuracy.

Benefits

• Organization that values work/life balance.
• Paid vacation/sick leave.
• 401(k) with match.
• Contests and incentives.
• Benefits eligibility within 30 days of employment.
• Paid volunteer hours.

Pay

• Negotiable pay based on level of experience.
• Potential yearly bonus with a possible payout of up to 20% of the salary.

Schedule

• Full‑time with a Monday – Friday schedule.