Customer Service Associate - Nights/Weekends

About the role

As an important part of our team, Customer Service Associates impact all areas of the customer experience. Your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.

Responsibilities

• Taking orders in the drive-thru
• Assembling orders
• Delivering food to customers
• Cleaning tables, floors and other areas of the Restaurant
• Talking to customers

Requirements

• Thriving in an upbeat and fast-paced environment
• Hiring immediately for all shifts: opening shifts, closing shifts and everything in between
• Previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role is not necessary
• Competitive pay and benefits for all positions
• Entry-level position with paid training for every new Customer Service Associate on the team
• Opportunities to earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations
• Fun place to work that values your growth and provides opportunities to impact your community

Qualifications

• Must be 16 years of age or older
• Provide all Customers with quick and friendly service
• Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
• Work under pressure and at a fast pace
• Align with Raising Cane’s culture by balancing Working Hard and Having Fun
• Take initiative
• Comply with Company policies

Skills

• Excellent verbal and written communication
• Excellent ability to show up to scheduled shifts on time
• Excellent ability to lift and carry, push or pull heavy objects up to 50 pounds
• Excellent ability to kneel, bend, twist or stoop
• Excellent ability to ascend or descend stairs
• Excellent ability to reach and grasp objects (including above head and below waistline)
• Excellent ability to follow proper safety procedures when handling and/or preparing food
• Excellent ability to multitask

Benefits

• Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter’s Insurance, and ID Theft Protection
• OnePass Gym Membership Program
• 401(k) With Safe Harbor Employer Match (age 21 & older)
• Access to financial advisors for budget and retirement planning
• Crewmember Assistance Program
• Education assistance
• Pet Insurance
• Perks & Rewards For Hourly Crew: Paid Time Off*, Closed for all major holidays**, Early closure for company events, Casual Work Attire, Flexible Scheduling, Perkspot Employee Discount Program, Additional $1 per hour after 10pm**

Pay

Starting hiring pay at: $15.50

Schedule

We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between.