Customer Service Associate II

Your Role at Dollar Tree

• Receiving merchandise, unloading trucks, and processing freight in a safe manner
• Merchandising and stocking as needed
• Aiding with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Managing sales transactions while working assigned cash register
• Maintaining security of cash and protecting company assets

Your Skills and Experience

• A high school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• The ability to follow instructions and interpret operational documents is required
• The ability to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required
• A high level of integrity is required
• Proficiency in basic math for cash accounting is required

Perks and Benefits

• Medical, pharmacy, dental, and vision insurance
• Employee Assistance Program
• Retail plans
• Educational Assistance
• And much more!

Pay

$11.50 - $12.00 per hour

Schedule

Part time

Contact Information

1230 E State St., Alliance, Ohio 44601-4920