Customer Service Associate I

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working an assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well‑stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 lb and 50 lb from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship‑management skills.
• Strong organizational, communication, problem‑solving, and decision‑making skills.

Benefits

• Medical, pharmacy, dental, and vision insurance.
• Employee Assistance Program.
• Retirement plans.
• Educational assistance.
• Additional rewards to support health, wealth, and mental well‑being.

Part‑time position located at 12867 Westheimer Rd, Houston, TX 77077.