Customer Service Associate (HELE Sand Island | Part-Time)

Salary Range: $17.15 - $21.15 hourly plus $3.00 shift differential eligibility. Work Location: 165 Sand Island Access Rd, Honolulu, HI 96819.

About the role

Howzit! We are Par Pacific Holdings, Inc., voted Ho’okela Awards 2024 Retail Team of the Year and ranked #1 for 2023 on Hawaii Business magazine's Top 250 list of the state's largest companies by revenue. This position in one of our HELE convenience stores is a great place to set out on a career path. Our retail vision is Super Fast, Crazy Clean, Always Kind. We seek to provide fuel, food, and other conveniences to our local Hawaiian community. We welcome and encourage collaborative innovation from our employees, and you'll become part of a team that embodies heart, integrity, creativity, and respect.

Responsibilities

• Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump.
• Accurately ring up all sales on POS system, comply with all cash handling procedures including other payment types for products sold.
• Responsible for all cash and other forms of tender (e.g., coupons, credit card transactions).
• Comply with company policies and store procedures, including all safety and environmental policies and procedures.
• Responsible for receiving, stocking, and organizing merchandise.
• Assist in maintaining proper inventory levels and shift audits.
• Adopt, comply with, and participate in all safety programs and trainings; attend mandatory job-related meetings/trainings as needed.
• Perform cleaning duties necessary to maintain site cleanliness inside and out, and basic upkeep and/or cleaning of all equipment on the site.
• Assist with identifying equipment problems and report as needed.
• Perform all duties with minimal supervision; may be required to work flexible hours, attend job-related meetings, and other duties as assigned.

Requirements

• At least 21 years of age or older.
• Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.
• High School Diploma or GED preferred.
• Experience in retail sales and handling cash preferred.
• Perform basic math accurately.
• Ability to communicate in English (orally and in writing), including proficient telephone communication skills.
• Ability to work various shifts as scheduled and arrive on time.
• Ability to work with equipment, tools, and materials as required.
• Ability to perform essential duties and work in the conditions as described.

Physical Demands

• Ability to stand and/or walk for an entire shift.
• Ability to see with 20/40 vision (corrective lenses acceptable) to monitor store inventory, items purchased, gas pumps, and identify problems.
• Ability to follow safety procedures (e.g., respond to safety alarms, contact 911 for emergencies).
• Frequent reaching overhead, gripping, wrist movements, and finger dexterity required for restocking, packaging, operating POS, handling payments, and general housekeeping.
• Frequent squatting and kneeling required for obtaining and/or replenishing items.
• Ability to push/pull with arms up to a force of 20 pounds (while utilizing a hand-truck).
• Frequent lifting of 20 pounds or less from floor to waist, overhead, and carry a short distance.
• Occasionally required to lift up to 50 pounds.
• Ability to climb a stepladder to stock or retrieve materials and/or place or remove signs.

Note: There may be exposure to gas fumes and solvents, and occasional noise.

Benefits

• Part-time employees working at least 20 hours per week are offered our Employee Assistance Program.
• Eligible to enroll in our company’s 401k plan.
• Able to purchase company stock at discounted prices.
• Part-time employees are granted 29 hours of vacation starting the first day after their 1-year anniversary date. Thereafter, they will accrue vacation bi-weekly based upon years of service.

About Us

We're part of a corporation with a presence in Texas, Hawaii, Montana, Wyoming, Washington, and Idaho. This position in one of our HELE convenience stores is a great place to start a career path that could lead to roles such as Senior Customer Service Associate, Assistant Store Manager, Store Manager, Retail Area Manager, Operations, Marketing, and/or Logistics.

Our retail operations include 90+ HELE convenience stores in Hawaii and 30+ nomnom retail locations in Washington and Idaho.

Par Pacific Holdings, Inc., based in Houston, Texas, owns, manages, and maintains interests in energy and infrastructure businesses. We are a growing energy company focused on renewable and conventional fuels in the Western United States. Par Pacific also owns 46% of Laramie Energy, LLC, a natural gas production company with operations in Western Colorado. Our common stock is publicly traded on the NYSE under the symbol "PARR".

We own and operate refineries in Hawaii, Montana, Washington, and Wyoming, with total operating throughput capacity of over 219 Mbpd. Par Pacific owns and operates one of the largest energy networks in Hawaii with 94,000 bpd of operating refining capacity, a logistics system supplying the major islands, and 90 retail locations. In the Pacific Northwest and the Rockies, Par Pacific owns and operates 125,000 bpd of combined refining capacity and related multimodal logistics systems.