Customer Service Associate (HELE Maui Lani | Full-Time)

The Opportunity

Howzit! We are Par Pacific Holdings, Inc., voted Ho’okela Awards 2024 Retail Team of the Year and ranked #1 for 2023 on Hawaii Business magazine's Top 250 list of the state's largest companies by revenue. This position, in one of our HELE convenience stores, is a great place to set out on a career path. Our retail vision is Super Fast, Crazy Clean, Always Kind. We seek to provide both fuel, food and other conveniences to our local Hawaiian community. We welcome and encourage collaborative innovation from our employees, and you'll become part of a team that embodies heart, integrity, creativity, and respect.

Primary Job Responsibilities

• Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump.
• Accurately ring up all sales on POS system, comply with all cash handling procedures including other payment types for products sold.
• Responsible for all cash and other forms of tender, (e.g. coupons, credit card transactions).
• Comply with company policies and store procedures, including all safety and environmental policies and procedures.
• Responsible for receiving, stocking & organizing merchandise.
• Absorb, comply with, and participate in all safety programs and trainings, attend mandatory job-related meeting/trainings as needed.
• Perform cleaning duties necessary to maintain site cleanliness inside and out, and basic upkeep and/or cleaning of all equipment on the site.
• Aid in identifying equipment problems and report as needed.
• Perform all duties with minimal supervision, and may be required to work flexible hours, attend job-related meetings and other duties as assigned.

Qualifications

• To meet the basic qualifications for this role you will be at least 21 years of age or older and have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.
• High School Diploma or GED preferred.
• Experience in retail sales and handling cash preferred.
• Perform basic math accurately.
• Ability to communicate in English (orally and in writing), including proficient telephone communication skills.
• Ability to work various shifts as scheduled, and arrive on time.
• Ability to work with equipment, tools and materials as required.
• Ability to perform essential duties and work in the conditions as described.

About Us

We're part of a corporation, which has a presence in Texas, Hawaii, Montana, Wyoming, Washington, and Idaho. This position, in one of our HELE convenience stores, is a great place to set out on a career path in our organization that could lead to Senior Customer Service Associate, Assistant Store Manager, Store Manager, Retail Area Manager, Operations, Marketing and/or Logistics.

Our Refineries and Logistics Operations

• We own and operate refineries in Hawaii, Montana, Washington, and Wyoming, with total operating throughput capacity of over 219 Mbpd.
• We own and operate one of the largest energy networks in Hawaii with 94,000 bpd of operating refining capacity, a logistics system supplying the major islands of the state and 90 retail locations.
• In the Pacific Northwest and the Rockies, Par Pacific owns and operates 125,000 bpd of combined refining capacity and related multimodal logistics systems.
• We are an Equal Opportunity Employer.

Note

Par Pacific will not accept calls from third-party recruiters. All candidates are required to apply through this web posting.