Customer Service Associate, Golf Equipment
2nd Swing Golf · Columbia, MD · 2 wk ago
Customer Service$18–$22/hrPart-time
Position Responsibilities
- Greet and engage customers in a professional manner to ensure a positive and welcoming experience.
- Aid guests with the checkout process and facilitate trade-in transactions.
- Operate point-of-sale (POS) systems to process customer transitions.
- Respond to customer inquiries both in person and over the phone, providing clear, helpful, and timely information.
- Consistently represent the company and uphold brand standards in all interactions, maintaining a professional demeanor and ensuring a high-quality customer experience.
Preferred Qualifications
- Prior customer service experience in the golf industry
- Strong knowledge of golf equipment and technology
Required Qualifications
- 2 years of customer service experience
- Experience with the game of golf, golf equipment and technology
- Availability to work a flexible schedule based on business needs, including weekends and evenings
Part-Time Benefits
- Flexible Scheduling
- 401k company match
- Employee Programs such as PGA membership dues support
- Paid Time Off
- Discounted Merchandise
- Health and Wellness Initiatives
- Work Life Balance
Compensation
$18-$22 per hour, based on experience.