Customer Service Associate - Galter Life Center
Endeavor Health · Chicago, IL · 4 days ago
OTHR$17.05–$25.55/hrPart-time
Position Highlights
Position: Customer Service Associate, Fitness Center
Location: Chicago, IL
Part time, 16.5 weekly hours
Hours: Fridays 4-7pm, Saturdays and Sundays 12-6:45pm
Required Travel: None
What You Will Do
- Demonstrates a commitment to the mission of Galter Life Center and demonstrates a service orientation and adheres to all responsibilities and standards of the Life Center.
- Greet every member and/or guest that enters and exits the facility.
- Swipe/Enter each member or guest into the facility and verify that membership information is accurate.
- Provide general information about classes, programs, services, special promotions, and answer inquiries via telephone or in person.
- Direct inquires/questions to the appropriate person if not familiar or unable to assist.
- Be able to conduct a tour of the facility and answer general membership questions.
- Complete register sale transactions for products and services and take membership payments.
- Update basic member information including: address, email, phone and credit cards in CSI software.
- Answers high volume of incoming calls promptly, courteously, and transfers calls to appropriate personnel.
What You Will Need
- Education: High School Diploma
- Experience: Prior Customer Service/Desk Operations experience
- Must be at least 18 years of age
Benefits
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Career Pathways to Promote Professional Growth and Development
- Variety of Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Wellness Program Savings Plan
- Health Savings Account Options
- Retail Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
About the Role
The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Skills
- Customer Service Orientation
- Service Orientation
- Adheres to All Responsibilities and Standards
- Verifies Membership Information
- Provides General Information
- Answers Inquiries
- Conducts Tours
- Completes Register Sale Transactions
- Updates Member Information
- Answers Calls Promptly, Courteously, and Transfers Calls
Qualifications
- High School Diploma
- Prior Customer Service/Desk Operations Experience
- At Least 18 Years of Age
Benefits
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Career Pathways to Promote Professional Growth and Development
- Variety of Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Wellness Program Savings Plan
- Health Savings Account Options
- Retail Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
Pay
The hourly pay range is $17.05 - $25.55, determined by a candidate's expertise and years of experience, among other factors.
Schedule
Part time, 16.5 weekly hours
Hours: Fridays 4-7pm, Saturdays and Sundays 12-6:45pm
Skills
- Customer Service Orientation
- Service Orientation
- Adheres to All Responsibilities and Standards
- Verifies Membership Information
- Provides General Information
- Answers Inquiries
- Conducts Tours
- Completes Register Sale Transactions
- Updates Member Information
- Answers Calls Promptly, Courteously, and Transfers Calls
Qualifications
- High School Diploma
- Prior Customer Service/Desk Operations Experience
- At Least 18 Years of Age
Benefits
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Career Pathways to Promote Professional Growth and Development
- Variety of Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Wellness Program Savings Plan
- Health Savings Account Options
- Retail Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
Pay
The hourly pay range is $17.05 - $25.55, determined by a candidate's expertise and years of experience, among other factors.
Schedule
Part time, 16.5 weekly hours
Hours: Fridays 4-7pm, Saturdays and Sundays 12-6:45pm
Skills
- Customer Service Orientation
- Service Orientation
- Adheres to All Responsibilities and Standards
- Verifies Membership Information
- Provides General Information
- Answers Inquiries
- Conducts Tours
- Completes Register Sale Transactions
- Updates Member Information
- Answers Calls Promptly, Courteously, and Transfers Calls
Qualifications
- High School Diploma
- Prior Customer Service/Desk Operations Experience
- At Least 18 Years of Age
Benefits
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Career Pathways to Promote Professional Growth and Development
- Variety of Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Wellness Program Savings Plan
- Health Savings Account Options
- Retail Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
Pay
The hourly pay range is $17.05 - $25.55, determined by a candidate's expertise and years of experience, among other factors.
Schedule
Part time, 16.5 weekly hours
Hours: Fridays 4-7pm, Saturdays and Sundays 12-6:45pm
Skills
- Customer Service Orientation
- Service Orientation
- Adheres to All Responsibilities and Standards
- Verifies Membership Information
- Provides General Information
- Answers Inquiries
- Conducts Tours
- Completes Register Sale Transactions
- Updates Member Information
- Answers Calls Promptly, Courteously, and Transfers Calls
Qualifications
- High School Diploma
- Prior Customer Service/Desk Operations Experience
- At Least 18 Years of Age
Benefits
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Career Pathways to Promote Professional Growth and Development
- Variety of Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Wellness Program Savings Plan
- Health Savings Account Options
- Retail Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
Pay
The hourly pay range is $17.05 - $25.55, determined by a candidate's expertise and years of experience, among other factors.
Schedule
Part time, 16.5 weekly hours
Hours: Fridays 4-7pm, Saturdays and Sundays 12-6:45pm
Skills
- Customer Service Orientation
- Service Orientation
- Adheres to All Responsibilities and Standards
- Verifies Membership Information
- Provides General Information
- Answers Inquiries
- Conducts Tours
- Completes Register Sale Transactions
- Updates Member Information
- Answers Calls Promptly, Courteously, and Transfers Calls
Qualifications
- High School Diploma
- Prior Customer Service/Desk Operations Experience
- At Least 18 Years of Age
Benefits
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Career Pathways to Promote Professional Growth and Development
- Variety of Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Wellness Program Savings Plan
- Health Savings Account Options
- Retail Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
Pay
The hourly pay range is $17.05 - $25.55, determined by a candidate's expertise and years of experience, among other factors.
Schedule
Part time, 16.5 weekly hours
Hours: Fridays 4-7pm, Saturdays and Sundays 12-6:45pm
Skills
- Customer Service Orientation
- Service Orientation
- Adheres to All Responsibilities and Standards
- Verifies Membership Information
- Provides General Information
- Answers Inquiries
- Conducts Tours
- Completes Register Sale Transactions
- Updates Member Information
- Answers Calls Promptly, Courteously, and Transfers Calls
Qualifications
- High School Diploma
- Prior Customer Service/Desk Operations Experience
- At Least 18 Years of Age
Benefits
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Career Pathways to Promote Professional Growth and Development
- Variety of