Customer Service Assistant

Job Description

We are currently seeking a motivated and detail-oriented Customer Service Assistant to join our growing team in Orlando, FL.

Responsibilities

• Provide professional assistance to customers and clients through various communication channels
• Respond to inquiries, resolve concerns, and ensure customer satisfaction
• Maintain accurate records of customer interactions and transactions
• Cook up with internal departments to ensure smooth service delivery
• Aid with scheduling, administrative support, and general office tasks
• Support team initiatives and contribute to maintaining a positive work environment
• Handle customer requests with efficiency, professionalism, and attention to detail

Qualifications

• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Problem-solving mindset with strong attention to detail
• Ability to work effectively in a team-oriented environment
• Professional attitude and customer-focused approach
• Basic computer and administrative skills
• Ability to adapt in a fast-paced workplace