Customer Service & Collections Representative

About the role

Responsible for providing exceptional customer service and collections management in Grovetown.

Responsibilities

• Handle customer inquiries via phone and email
• Manage accounts receivable and collections efforts
• Follow up with customers to ensure payment
• Document interactions and escalate issues as necessary

Requirements

• High school diploma or equivalent
• Strong communication skills
• Ability to work independently and under pressure
• Basic computer skills including Microsoft Office

Qualifications

• Experience in collections or customer service preferred
• Proficiency in CRM software

Skills

• Excellent verbal and written communication skills
• Problem-solving abilities
• Time management and organizational skills

Benefits

• Flexible scheduling options
• Professional development opportunities
• Health insurance benefits

Pay

• $15.00 per hour

Schedule

• Variable hours to accommodate customer needs

Contact

To apply, please fill out the form below or contact us at (123) 456-7890.