Customer Service Agent - Unalakleet

Qualifications

• High school diploma, GED or equivalent.
• Superb customer service skills and prior experience.
• Experience as a Customer Service Agent in a Part 121 environment preferred.
• Ability to perform above wing duties.
• Ability to lift a minimum of 50 pounds on a consistent basis.
• Ability to work a flexible schedule including weekends, nights, and holidays.
• Must be able to remain calm during adverse conditions.
• Ability to prioritize multiple tasks.

Duties and Responsibilities

• Keep the station orderly and clean.
• Keep all equipment in working order and report if repairs need to be made.
• Provide initial and recurrent training compliant with Company policies and regulatory requirements for all ground operations employees and contractors.
• Provide training for station agents.
• Lead, assist, and direct station employees as necessary.
• Fill in for Station Manager when needed.

About the Role

Join a stable, growing aviation company in a fast-paced, team-oriented work environment. This role offers the opportunity to work in both above-wing and below-wing operations, with career growth and advancement opportunities.

Benefits

• Medical, dental, and vision insurance.
• Supplemental coverage options.
• Company HSA contributions.
• Competitive PTO plan.
• 401(k).
• myIDTravel and ID90 flight perks.

Reports to Station Manager or Lead Customer Service Agent.