Customer Service Agent - SGU

SkyWest Airlines is the career destination for more than 16,000 professionals who are literally "going places" with their careers. SkyWest offers the best careers in the regional airline industry. SkyWest, Inc. was named one of "America’s Best Employers" by Forbes in 2022 and is committed to providing outstanding career opportunities for every team member. The true essence of SkyWest's success has always been our people. We operate in a customer-focused, team-based environment and provide limitless opportunities for dedicated individuals to move their careers in a positive direction.

Responsibilities

• Provide excellent front-line service to our passengers: greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers who arrive without their luggage, and rebook passengers, all in a prompt and friendly manner
• Assist special-needs passengers and resolve customer complaints
• Communicate clearly with ground personnel and flight crews
• Calmly handle situations such as canceled and delayed flights
• Other duties as assigned

Requirements

• 18 years of age or older
• Possess a valid, unrestricted, state-issued driver’s license
• High School Diploma or GED
• Pass a pre-placement background check and drug screen
• Legally authorized to work in the United States for any employer without sponsorship
• Lift 50 lbs. with or without reasonable accommodation
• Flexible schedule, including split shifts that may occur during early mornings, afternoons, evenings, weekends, and holidays

Benefits

• Worldwide flight benefits for you and your family
• 401(k) match
• Profit sharing
• A great team atmosphere
• Opportunities to advance within the company
• Shift-trade flexibility

Pay

$14.50 per hour

Schedule

Full-time