Customer Service Agent (Part-Time)

About The Role

Customer service agents work alongside a team of four up to twenty others at the terminal checkpoints and international arrivals areas of your local airport.

Early Morning Shift: 5:50AM - 12:00PM

What You'll Do

• Managing lines of passengers and guests waiting to enter checkpoint security screening or international arrivals customs and immigration lines
• Providing wayfinding and information to those pre-security or waiting in international baggage claim
• Coordinating entry and usage of dedicated lanes such as SEA's SPOT Saver, CBP's Global Entry or Mobile Passport Control, crew and mobility assistance

Qualifications

• Service-related experience in a variably paced and dynamic environment ranging from extremely busy to times in which activity is slow and requires a proactive search for service opportunities
• Multilingual candidates speaking languages most commonly spoken among internationally inbound or the regional passenger market is desirable but not required
• Must be able to obtain an airport badge and maintain a security seal with Customs and Border Protection for entry into bonded areas
• Must be 18 years of age or older
• Flexible scheduling is highly preferred, particularly availability for work on Thursdays, Fridays, Saturdays, Sundays, and Mondays