Customer Service Agent - 100% Work From Home

About the role

This position is 100% work-from-home for individuals living in the state of Texas.

Responsibilities

• Handle a large volume of calls
• Conduct telephone screening on a variety of both inbound/outbound calls
• Engage in positive interactions to effectively meet the needs of the customers

Requirements

• Must be available from Monday to Friday from 8am to 9pm and Saturdays 9am to 5pm
• Must have a quiet, home office space that is free of distractions (a plus)
• Strong communication skills
• Computer navigation skills

Qualifications

• Starting pay is $12.00 per hour with a pay increase after 6 months of employment
• Monthly performance bonuses
• Full-time position
• Virtual paid training
• Health Insurance
• 401(k)

Skills

• Laptop or Desktop computer with 8GB of RAM
• Google Chrome installed
• Operating System - Windows 11 Home or Pro with all Windows updates installed (Windows 10 is not supported)
• Mouse and keyboard
• USB headset with boom mic
• Webcam (built-in or external USB)
• PC connected via Ethernet cable or secured Wi-Fi (WPA2 Personal with a strong password)
• Reliable internet with 100Mbps download and 20Mdps upload speed
• 1 Monitor (minimum 19")

Benefits

• B.Y.O.D Program - Using your own computer equipment and internet service. You are required to ensure you meet the following specifications, for this position MacOS, Chromebooks, tablets and/or mobile devices are not supported.

Pay

Starting pay is $12.00 per hour with a pay increase after 6 months of employment.

Schedule

• Must be available from Monday to Friday from 8am to 9pm and Saturdays 9am to 5pm

Company Information

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Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.