Customer Service Advisor, IC

About the role

We're looking for a Customer Service Advisor to join our dynamic team at Mister Car Wash. Our stores are expanding, offering growth opportunities for every team member.

Responsibilities

• Work with an amazing team in a fun environment
• Build trusting relationships with customers and recommend products and services that best meet their needs
• Create "Wow" moments for our customers by showing your commitment to outstanding service and hospitality in every interaction
• Help maintain the location’s appearance and cleanliness
• Follow all Mister Car Wash safety procedures and policies, including appearance expectations

Requirements

• An outgoing personality with strong people and listening skills
• The ability to connect with customers
• Attention to detail and pride in your work
• A high energy and interest in being active outdoors in varying temperatures and weather conditions
• A strong work ethic and a team-player attitude
• Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours
• Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head

Qualifications

• High school diploma or equivalent
• Experience in customer service or related field preferred

Skills

• Excellent communication skills
• Customer service orientation
• Attention to detail
• Physical stamina and mobility

Benefits

• Competitive hourly pay and tips
• Generous paid time off starting day one
• Excellent benefits package including medical, dental, vision, 401(k) with company match, and more
• Flexible scheduling
• Growth opportunity with a national employer—90 percent of our managers were promoted from within!
• Opportunity for performance-based pay increases after 30 days of employment
• Best-in-class training and development to take your career to the next level
• Free car washes weekly

Pay

Competitive hourly pay and tips

Schedule

Flexible scheduling to accommodate your lifestyle