Customer Service Advisor, IC
Mister Car Wash · Greater Rockford Area · 1 wk ago
OTHRFull-time
About the role
Working at Mister Car Wash is all about opportunity—to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to grow their career.
Responsibilities
- Greet every customer with a wave and a smile
- Enthusiastically sell our products and Unlimited Wash Club membership program
- Genuinely thank each customer for choosing Mister
- Anticipate and solve customer needs
- Ensure each customer leaves with a clean, dry, and shiny car
- Enjoy variety, hands-on work, and rewarding days
- Keep our sites clean, inviting, and well-maintained
- Collaborate with team members to complete tasks and achieve goals
Requirements
- Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality‑type roles
- Sell with passion and energy
- Love working with others to get things done
- Thrive in a fast-paced, outdoor work environment
- Are open to feedback and learning new things
- Are consistent, reliable, and available to work varied shifts, including weekends and holidays
- Have the energy to stay on your feet and the strength to lift what's needed
Benefits
- Competitive hourly pay and tips — Daily pay options available at no cost
- Generous paid time off starting day one
- Excellent benefits, including medical, dental, vision, 401(k) with company match, and more
- Flexible scheduling
- Growth opportunity with a national employer — 90 percent of managers promoted from within
- Opportunity for performance-based pay increases after 30 days of employment
- Best-in-class training and development to take your career to the next level
- Free car washes weekly