Customer Service Advisor

About the role

Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to join their team. This position is ideal for someone who loves helping people, has a passion for cars, and enjoys a fast-paced environment.

What We Offer

• Competitive pay
• Medical, Dental, and Vision Insurance — coverage begins the 1st of the month after your hire date
• Retailer plan enrollment available
• Paid Time Off (PTO) to relax and recharge
• Closed evenings and Sundays — enjoy a better work-life balance
• 7 paid holidays off

What You’ll Do

• Greet and engage customers in-store and over the phone
• Schedule appointments, explain services, and sell parts and automotive services
• Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections
• Support shop productivity through work order and register transactions
• Ensure safety procedures are followed and maintain a clean, organized work area
• Help resolve customer concerns and provide exceptional service

What We’re Looking For

• A High School Diploma or GED
• A valid driver’s license
• 1+ year of automotive service experience; 1+ year of sales experience preferred
• Strong customer service and communication skills
• Comfortable with basic math and calculating discounts/commissions
• Ability to work days, nights, weekends, and holidays

Physical Requirements

• Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching
• Climb ladders and safely operate a vehicle