Customer Sales Advisor - Wake Forest, NC

Just Tires is an automotive service provider focused on customer experience and satisfaction. We offer a fun, fast-paced work environment with competitive base pay and a comprehensive benefits package including medical plans, 401(k), certification reimbursement, and paid vacations. We invest in your success through excellent training and fast-track career advancement opportunities for hardworking team players.

About the role

As a Customer Sales Advisor, you will gain hands-on experience in one of Just Tires centers by making meaningful connections while delivering outstanding service. You will become familiar with quality, sales, and profitability in a team environment.

Responsibilities

• Drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction by understanding their needs
• Understand and describe all warranties, advertising, and promotions of products and services
• Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointments, accurately estimating time requirements, and checking out
• Make recommendations to guests based on manufacturing recommendations
• Promote self-development by utilizing company-provided training tools
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods, including light and heavy lifting (e.g., consumer tires and wheels), standing, bending, and squatting

Requirements

• Prior guest service experience
• Valid driver’s license
• Must be at least 18 years of age
• Legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

• High School Diploma or GED
• Previous automotive guest service experience
• Previous tire sales experience

Skills

• Strong work ethic; independently motivated to produce results with limited influence from others
• Diligence in completing tasks with personal characteristics such as responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Commitment to following established safety policies and procedures

Schedule

Depending on location, stores may be open 7 days a week, including weekends and some holidays.

Benefits

• Medical plans
• 401(k)
• Certification reimbursement
• Paid vacations