Customer Sales Advisor - Mansfield, OH

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast-paced work environment with competitive base pay and excellent training for our technician, sales team, and management positions. We provide fast-track career advancement opportunities for hardworking, team players who can deliver results.

About the role

As a Customer Sales Advisor, you will gain hands-on experience in one of Just Tires centers by making meaningful connections while delivering outstanding service. You will become familiar with quality, sales, and profitability and how to be successful in a team environment. We encourage you to allow us to invest in your success as you invest in ours.

Responsibilities

• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction by understanding their needs
• Understand and describe all warranties, advertising, and promotion of products and services
• Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointments, accurately estimating time requirements, and checking out
• Make recommendations to guests based on manufacturing recommendations
• Promote self-development by utilizing company-provided training tools
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods, which may include light and heavy lifting (consumer tires and wheels), standing, bending, and squatting

Requirements

• Prior guest service experience
• Valid driver’s license
• Must be at least 18 years of age
• Legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

• High School Diploma or GED
• Previous automotive guest service experience
• Previous tire sales experience

Skills

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker who demonstrates responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Commitment to following established safety policies and procedures

Schedule

Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays.

Benefits

• Comprehensive medical plans
• 401(k)
• Certification reimbursement
• Paid vacations