Customer Sales Advisor - Honolulu, HI
General Description
As a Customer Sales Advisor, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team environment. We encourage you to allow us to invest in your success as you invest in ours; apply today!
Responsibilities
- Help drive and reach sales goals through guest interactions including tire and service sales
- Build guest relationships and ensure guest satisfaction through understanding their needs
- Understand and be able to describe all warranties, advertising, and promotion of products and services
- Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out
- Make recommendations to guests based on manufacturing recommendations
- Promote self-development by utilizing Company provided training tools
- Maintain a clean and safe work and guest area
- Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting
Qualifications
- Prior guest service experience
- Valid driver's license
- Must be at least 18 years of age
- No relocation is being offered for this position
- Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
Benefits
- Medical
- Prescription
- Dental
- Vision
- 401(k)
- Life Insurance
- Disability
- Tuition Assistance
- Sick and Vacation Time
- Tire Discounts
Position Criteria
- Strong work ethic; independently motivated to produce results with limited influence from others
- Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
- Ability to review, analyze, and interpret information, identify problems, and make decisions
- Ability to read, understand, and follow procedures and guidelines
- Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
- Commitment to following established safety policies and procedures
About the Role
Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast-paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations.
Benefits
Selected candidates may be eligible for a number of benefits, including:
- Medical
- Prescription
- Dental
- Vision
- 401(k)
- Life Insurance
- Disability
- Tuition Assistance
- Sick and Vacation Time
- Tire Discounts
Pay
The pay range for this position is $16 - $22/hr; however, base pay offered may vary depending on factors such as job-related knowledge, skills, experience, and market location.
Schedule
Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays.
Skills
We encourage you to allow us to invest in your success as you invest in ours; apply today!
Company Information
Goodyear is one of the world’s largest tire companies. It employs about 62,000 people and manufactures its products in 46 facilities in 21 countries around the world. Its two Innovation Centres in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.
EEO Statement
Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please call (312) 915-5548 Click here for more information about Equal Employment Opportunity laws, and here for additional supplementary information.