Customer Sales Advisor - Gaithersburg, MD
About the role
with paragraph(s) from General Description.Responsibilities
with ul list of responsibilities.Qualifications
with ul list maybe split into Basic and Preferred? Could have two sub-lists? But we can just list all qualifications as items, maybe with notes. Better to separate: we could haveBasic Qualifications
andPreferred Qualifications
. The instruction says use headings from list, but we can also add others? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those as examples. Safer to stick to those. So we can have Qualifications heading and include both basic and preferred items, maybe differentiate with text.
Pay: Pay
with paragraph.
Benefits: Benefits
with ul list.
Schedule: Schedule
with paragraph.
We must not repeat job title as heading. No Job ID etc. Remove boilerplate: EEO, legal, etc. Also remove navigation, cookie, application instructions like "Text 'Goodyear' to 66866". Also remove hashtags and social media tags. Also remove "Goodyear owns and operates more than 580 tire and auto service centers nationwide." That's substantive? It's about company; maybe keep in About the role? It's not directly about role but could be considered company info. The instruction: preserve ALL substantive information; do not invent or summarize away detail. So we should keep that statement somewhere. Could be in About the role paragraph.
Also "We offer a fun, fast paced work environment, with competitive base pay." etc. Keep.
Now craft HTML.
We need to ensure no markdown fences, just raw HTML.
Let's extract details.
General Description paragraph(s):
"General Description As a Customer Sales Advisor, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team- environment. We encourage you to allow us to invest in your success as you invest in ours; apply today!"
Also earlier: "Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!"
We can combine into About the role.
Responsibilities list: The text after "Responsibilities Will Include, But Not Be Limited To" then a sentence with line breaks? Let's parse:
"Help drive and reach sales goals through guest interactions including tire and service sales
Build guest relationships and ensure guest satisfaction through understanding their needs
Understand and be able to describe all warranties, advertising, and promotion of products and services
Take responsibility for guest interactions from initial experience through completed service,
Make recommendations to guests based on manufacturing recommendations
including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
Promote self-development by utilizing Company provided training tools
Maintain a clean and safe work and guest area
Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting."
We need each as
About the role
As a Customer Sales Advisor, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team environment. We encourage you to allow us to invest in your success as you invest in ours. Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast‑paced work environment with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast‑track career advancement opportunities for hard‑working team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader. Goodyear is one of the world’s largest tire companies, employing about 62,000 people and manufacturing its products in 46 facilities in 21 countries around the world. Its two Innovation Centres in Akron, Ohio and Colmar‑Berg, Luxembourg strive to develop state‑of‑the‑art products and services that set the technology and performance standard for the industry.
Responsibilities
- Help drive and reach sales goals through guest interactions including tire and service sales
- Build guest relationships and ensure guest satisfaction through understanding their needs
- Understand and be able to describe all warranties, advertising, and promotion of products and services
- Take responsibility for guest interactions from initial experience through completed service
- Make recommendations to guests based on manufacturer recommendations, including checking in, scheduling appointment, accurately estimating time requirements, and checking out
- Promote self‑development by utilizing company‑provided training tools
- Maintain a clean and safe work and guest area
- Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting (including consumer tires and wheels), standing, bending, and squatting
Qualifications
Basic Qualifications
- Prior guest service experience
- Valid driver's license
- Must be at least 18 years of age
- No relocation is being offered for this position
- Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
Preferred Qualifications
- High School Diploma or GED
- Previous Automotive Guest Service experience
- Previous Tire Sales experience
Skills
- Strong work ethic; independently motivated to produce results with limited influence from others
- Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics such as responsibility, dependability, conscientiousness, communication, and teamwork
- Ability to review, analyze, and interpret information, identify problems, and make decisions
- Ability to read, understand, and follow procedures and guidelines
- Commitment to following established safety policies and procedures