Customer Sales Advisor - Ann Arbor, MI

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast-paced work environment with competitive base pay and excellent training for our technician, sales team, and management positions. We provide fast-track career advancement opportunities for hardworking, team players who can deliver results.

About the role

As a Customer Sales Advisor, you will gain hands-on experience in one of Just Tires centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team environment.

Responsibilities

• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction through understanding their needs
• Understand and be able to describe all warranties, advertising, and promotion of products and services
• Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointments, accurately estimating time requirements, and checking out
• Make recommendations to guests based on manufacturing recommendations
• Promote self-development by utilizing company-provided training tools
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting

Requirements

• Prior guest service experience
• Valid driver’s license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Qualifications

• High School Diploma or GED (preferred)
• Previous Automotive Guest Service experience (preferred)
• Previous Tire Sales experience (preferred)

Skills

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker who demonstrates responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Depending on location, stores may be open 7 days a week, including weekends and some holidays
• Commitment to following established safety policies and procedures

Benefits

• Comprehensive benefit package including medical plans and 401(k)
• Certification reimbursement
• Paid vacations