Customer Relationship Associate (Teller) - Full-time

About the role

Start a meaningful career with a schedule you can count on. Join First Federal Community Bank and make a difference every day by building relationships, helping customers, and supporting your local community. No prior banking experience required, we provide comprehensive training and ongoing support!

Location: First Federal Community Bank, 4737 US 62, Berlin, OH 44610

Responsibilities

• Welcome customers and create a positive, friendly experience
• Process deposits, withdrawals, and other transactions accurately
• Answer questions and help customers find the right solutions in person and over the phone
• Support online banking, debit card, and account service needs
• Balance your cash drawer and maintain a clean work area
• Build relationships with customers and your team

Requirements

• High school diploma or equivalent
• Customer service or people-focused experience
• Strong attention to detail and basic computer skills
• Willingness to learn and grow
• Positive attitude and reliability

Skills

• Enjoy working with people and building relationships
• Want consistent hours and job stability
• Looking to grow into a long-term career
• Have retail, food service, cashiering, or customer service experience

Benefits

• Health, dental, vision insurance
• 401(k) with generous bank match
• Paid time off after 90 days of employment
• Paid volunteer time to support non-profits
• Professional growth through dedicated training department and on‑the‑job training
• Birthday recognition
• Milestone anniversary recognition
• Annual wellness fair
• Loan discounts
• Deposit account perks
• On‑site fitness center in North Dover

Schedule

• Consistent, predictable schedule with no rotating shifts
• Half‑day on Saturdays
• Closed on Sundays
• Up to 11 paid holidays per year