Customer Relations Representative - State Farm Agent Team Member
About the role
Generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Responsibilities
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Aid in customer retention strategies.
- Cook up with other departments to ensure customer satisfaction.
Qualifications
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Benefits
- Bonus based on performance
- Competitive salary
- Paid time off
- Training & development
About Our Agency
I’ve proudly served as a State Farm agent since 1985 and have spent more than 40 years helping individuals, families, and businesses protect what matters most. Our office is friendly, supportive, and team oriented with a work hard, play hard mentality. We currently have three full time team members and one part time team member, and we’re excited to continue growing our team. With over 85 years of combined insurance experience in the office, we pride ourselves on providing personalized guidance, respecting our customers' budgets, and delivering the kind of small town service people can count on.
We're Hiring!
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. Come work with an energetic, fun team at Gary Elliott - State Farm Agent!
Contact Information
Our office is located at 1805 E Franklin St. Chapel Hill, NC. We look forward to speaking with you!
Company Info
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.